Payment Options Guide
Nice Insurance offers a wide variety of convenient payment methods to help you keep your policy active and your coverage in force. Whether you prefer automated payments, online transactions, or traditional methods, we have options to suit your needs. This comprehensive guide explains all available payment methods, how to set them up, and tips for managing your premium payments effectively.
Overview of Payment Methods
We accept payments through multiple channels to provide maximum flexibility:
| Payment Method | Processing Time | Fees | Best For |
|---|---|---|---|
| Bank Autopay | Same day | Free | Set-and-forget convenience |
| Credit Card Autopay | Same day | Free | Earning card rewards |
| PromptPay | Instant | Free | Quick mobile payments |
| Mobile Banking App | Same day | Free | Banking app users |
| Online Banking | Same day | Free | Internet banking users |
| Customer Portal | Same day | Free | Managing multiple policies |
| Nice Insurance Mobile App | Same day | Free | On-the-go payments |
| Counter Service | Same day | THB 10-20 | Cash payments at convenience stores |
| Branch Payment | Immediate | Free | In-person service |
| Cheque by Mail | Upon receipt | Free | Traditional preference |
Automatic Payment Options
Automatic payments ensure you never miss a premium due date. Set up once and your payments are handled automatically.
Bank Autopay (Direct Debit)
Have premiums automatically deducted from your Thai bank account on your due date.
Participating Banks
- Bangkok Bank
- Kasikornbank (KBank)
- Siam Commercial Bank (SCB)
- Krung Thai Bank
- Bank of Ayudhya (Krungsri)
- TMBThanachart Bank (ttb)
- Kiatnakin Phatra Bank
- CIMB Thai
- United Overseas Bank (UOB)
- Government Savings Bank
How to Set Up Bank Autopay
- Complete form FN-001 (Direct Debit Authorisation)
- Provide a copy of your bank passbook or statement showing account details
- Submit to any branch, by mail, or through the customer portal
- Allow 2-3 weeks for setup and bank verification
- Receive confirmation when autopay is active
Bank Autopay Benefits
- No fees for autopay transactions
- Payments processed on your premium due date
- Never miss a payment or risk policy lapse
- Confirmation SMS/email after each deduction
Credit Card Autopay
Charge premiums automatically to your credit card and earn rewards points.
Accepted Credit Cards
- Visa
- Mastercard
- JCB
- American Express
- UnionPay
How to Set Up Credit Card Autopay
- Complete form FN-002 (Credit Card Autopay Authorisation)
- Provide credit card details on the secure form
- Submit through customer portal (recommended for security) or at any branch
- Setup completed within 5-7 business days
- Receive confirmation when autopay is active
Credit Card Autopay Benefits
- Earn credit card rewards, points, or cashback
- Convenient for expatriates with international cards
- Easy to update if card is replaced
- Transaction appears on your credit card statement
Important Notes
- Ensure your credit card has sufficient credit limit
- Update your card details before expiry to avoid payment interruption
- Some card issuers may charge cash advance fees for insurance payments—check with your bank
Online Payment Options
PromptPay
Make instant payments using Thailand's national e-payment system.
How to Pay via PromptPay
- Log in to your mobile banking app
- Select PromptPay transfer
- Enter Nice Insurance's PromptPay ID: 0-1234-56789-01-2 (Corporate ID)
- Enter payment amount matching your premium
- Add your policy number in the reference/memo field
- Confirm and complete the transfer
- Save transaction confirmation as your receipt
PromptPay QR Code
Alternatively, scan our PromptPay QR code available on:
- Your premium notice
- Customer portal payment page
- Nice Insurance mobile app
- Our website payment section
Mobile Banking Apps
Pay directly through your bank's mobile application.
How to Pay via Mobile Banking
- Open your bank's mobile app
- Navigate to Bill Payment or Pay Bills
- Select Insurance category
- Choose Nice Insurance from the list
- Enter your policy number
- Confirm the amount and complete payment
- Save confirmation for your records
Banks with Nice Insurance Bill Payment
- Bangkok Bank Mobile Banking
- K PLUS (Kasikornbank)
- SCB EASY
- Krungthai NEXT
- KMA (Krungsri Mobile App)
- ttb touch
- UOB TMRW
Online Banking (Internet Banking)
Pay through your bank's website for those who prefer desktop transactions.
How to Pay via Online Banking
- Log in to your bank's internet banking portal
- Go to Bill Payment section
- Select Insurance or search for Nice Insurance
- Enter your policy number as the reference
- Enter the premium amount
- Review and confirm payment
- Print or save the confirmation
Customer Portal Payment
Our customer portal offers integrated payment with full policy management.
How to Pay via Customer Portal
- Log in at portal.niceinsurance.co.th
- Select the policy you wish to pay
- Click "Make Payment"
- Choose your payment method (credit card, debit card, or bank transfer)
- Enter payment details
- Confirm and complete transaction
- Receipt is automatically saved to your account
Portal Payment Benefits
- View all policies and due dates in one place
- Pay multiple policies in single session
- Access payment history and receipts
- Set up payment reminders
- Manage autopay settings
Nice Insurance Mobile App
Make payments anytime, anywhere through our mobile app.
How to Pay via Mobile App
- Download Nice Insurance app from App Store or Google Play
- Log in with your customer portal credentials
- Select the policy to pay
- Tap "Pay Premium"
- Choose payment method
- Complete secure payment
- Receive instant confirmation
App Features
- Biometric login (fingerprint/Face ID)
- Push notifications for due dates
- Quick pay with saved payment methods
- Digital receipts
Counter Service Payments
Pay your premiums in cash at thousands of convenient locations across Thailand.
Counter Service Partners
| Partner | Locations | Fee | Maximum Payment |
|---|---|---|---|
| 7-Eleven (Counter Service) | Nationwide | THB 15 | THB 30,000 |
| Tesco Lotus | Nationwide | THB 15 | THB 49,000 |
| Big C | Nationwide | THB 15 | THB 49,000 |
| Thailand Post | All post offices | THB 10-20 | THB 50,000 |
| CenPay | Central stores | THB 15 | THB 49,000 |
| mPay Station | Selected locations | THB 10 | THB 30,000 |
How to Pay at Counter Service
- Bring your premium notice or payment barcode
- If no barcode, provide your policy number
- Tell the cashier you want to pay Nice Insurance premium
- Pay the premium amount plus service fee in cash
- Keep the receipt as proof of payment
Getting Your Payment Barcode
- Printed on your premium notice
- Generate via customer portal
- Request via LINE Official Account
- Request via customer service hotline
Branch Payments
Visit any Nice Insurance branch to make payments in person.
Branch Payment Methods
- Cash: Thai Baht only, no limit
- Cheque: Made payable to "Nice Insurance Company Limited"
- Bank Draft: For large payments
- Credit/Debit Card: Available at all branches
Branch Payment Benefits
- Immediate receipt and confirmation
- Face-to-face assistance
- Can handle complex payment situations
- Update policy information at the same time
Branch Hours
Standard Hours: Monday - Friday, 8:30 - 17:00
Saturday Hours (Selected Branches): 9:00 - 12:00
Visit our website or contact customer service for specific branch locations and hours.
Cheque Payments by Mail
Send cheque payments through postal mail.
How to Pay by Cheque
- Write cheque payable to "Nice Insurance Company Limited"
- Write your policy number on the back of the cheque
- Include the payment slip from your premium notice (if available)
- Mail to the address below
Mailing Address
Nice Insurance Company Limited
Premium Collection Department
123 Silom Road, Silom, Bang Rak
Bangkok 10500
Important Cheque Payment Notes
- Mail early to ensure receipt before due date
- Use registered mail (ไปรษณีย์ลงทะเบียน) for security
- Payment is recorded on date of receipt, not mailing date
- Post-dated cheques are accepted up to 30 days in advance
- Allow 3-5 business days for cheque clearing
Premium Payment Frequency Options
Choose a payment frequency that suits your budget:
| Frequency | Payments per Year | Modal Factor | Total Annual Cost |
|---|---|---|---|
| Annual | 1 | 1.00 | Base premium |
| Semi-Annual | 2 | 0.52 | 4% more than annual |
| Quarterly | 4 | 0.27 | 8% more than annual |
| Monthly | 12 | 0.09 | 8% more than annual |
Example: If your annual premium is THB 24,000:
- Annual: THB 24,000 once per year
- Semi-Annual: THB 12,480 twice per year (total THB 24,960)
- Quarterly: THB 6,480 four times per year (total THB 25,920)
- Monthly: THB 2,160 twelve times per year (total THB 25,920)
Changing Payment Frequency
To change your payment frequency:
- Submit form PS-021 (Payment Frequency Change Request)
- Changes take effect from your next policy anniversary
- Any premium difference will be calculated and adjusted
Grace Period and Late Payments
Understanding the Grace Period
If you miss your premium due date, you have a 31-day grace period:
- Coverage continues during the grace period
- No late fees are charged
- Pay the full premium owed before the grace period ends
- If unpaid after 31 days, the policy may lapse
What Happens If Your Policy Lapses
- Coverage terminates
- Claims cannot be made for events after lapse
- Reinstatement may be possible within 24 months (subject to approval)
- Cash value (if any) remains but policy benefits are suspended
Payment Confirmation and Receipts
How to Get Payment Confirmation
- Autopay: SMS/email confirmation after each deduction
- Online/Portal: Instant on-screen confirmation and email
- Counter Service: Printed receipt from the counter
- Branch: Printed receipt provided immediately
- Cheque: Confirmation letter mailed upon clearing
Accessing Payment History
View all your payment history through:
- Customer portal - Payment History section
- Mobile app - Payments tab
- Request statement from customer service
- Annual policy statement
Tax Benefits
Life insurance premiums may qualify for tax deductions under Thai tax law:
- Life Insurance Premiums: Deductible up to THB 100,000 per year
- Health Insurance Premiums: Deductible up to THB 25,000 per year (combined with life insurance up to THB 100,000)
- Annuity Premiums: Additional deduction up to THB 200,000 per year
We provide annual premium payment certificates for tax filing purposes. These are available through the customer portal or by request.
Contact Us About Payments
| Enquiry Type | Contact |
|---|---|
| General Payment Enquiries | +66 2 234 5678 |
| Autopay Setup | +66 2 234 5680 |
| Payment Issues | finance@niceinsurance.co.th |
| LINE Official Account | @NiceInsurance |
Keeping your premiums paid on time ensures your coverage remains active when you need it most. If you ever have difficulty making a payment, please contact us before your due date—we may be able to offer flexible arrangements to help you maintain your valuable protection.