Family Share Plan Promotion
Family Share Plan Promotion
Promotion Overview
The Family Share Plan promotion enables families to share data across multiple mobile services under a single account, providing significant savings compared to individual plans. This promotion simplifies family mobile management with shared data pools, parental controls, and volume discounts for multiple lines.
Promotion Details
- Launch Date: December 1, 2025
- Availability: Ongoing promotion
- Minimum Lines: 2 mobile services
- Maximum Lines: 10 mobile services per family account
- Contract Term: 24 months for primary account holder
Family Share Plan Tiers
| Plan Name | Shared Data Pool | Base Price (1 line) | Additional Lines | Maximum Lines |
|---|---|---|---|---|
| Family Essential | 50GB | $50 | $20 per line | 5 lines |
| Family Plus | 100GB | $70 | $25 per line | 7 lines |
| Family Premium | 200GB | $90 | $30 per line | 10 lines |
| Family Unlimited | Unlimited* | $120 | $35 per line | 10 lines |
*Unlimited data subject to fair use policy. Individual line speeds may be managed during network congestion after 150GB total usage.
Cost Savings Example
| Number of Lines | Individual Plans Cost | Family Premium Cost | Monthly Savings | Annual Savings |
|---|---|---|---|---|
| 2 lines | $120 | $90 | $30 | $360 |
| 4 lines | $240 | $150 | $90 | $1,080 |
| 6 lines | $360 | $210 | $150 | $1,800 |
Included Features and Benefits
Data Management Tools
- Real-time data usage monitoring through mobile app
- Individual line usage tracking and reporting
- Customizable usage alerts and notifications
- Automatic data allocation optimization across lines
- Data boost options available if pool limit reached
Parental Control Features
- Content filtering and website blocking capabilities
- App usage restrictions and time limits
- Location tracking for family members (with consent)
- Screen time management and bedtime schedules
- Purchase approval requirements for in-app transactions
- Call and SMS monitoring for minor accounts
Account Management Benefits
- Single consolidated monthly bill for all lines
- Primary account holder has full administrative control
- Individual sub-accounts for each family member
- Flexible payment options including split billing
- Priority family support line with shorter wait times
- Free replacement SIM cards for all family members
Eligibility and Setup Requirements
Account Holder Requirements
- Primary account holder must be 18 years or older
- Must pass credit check and provide two forms of ID
- All services must be billed to same address
- Responsible for all charges across all family lines
Family Member Requirements
- Must be related by blood, marriage, or domestic partnership
- Members under 18 require parental/guardian consent
- Each member requires identity verification
- All members must reside at same primary address
Plan Setup Process
- Verify primary account holder identity and conduct credit check
- Determine appropriate family plan tier based on combined usage needs
- Collect information for all family members to be added
- Verify relationship documentation if required
- Process number ports for existing phone numbers or assign new numbers
- Apply promotion code "FAMILY2026" in order system
- Configure parental controls if requested
- Set up individual sub-accounts for family members
- Issue SIM cards or activate eSIMs for all lines
- Provide primary account holder with family management app access
- Send welcome pack with account details and usage instructions
Adding and Removing Lines
Adding New Lines
- New lines can be added at any time for pro-rated monthly fee
- Maximum line limits apply based on plan tier
- Upgrading to higher tier may be required to add additional lines
- New family member verification required for each addition
Removing Lines
- Lines can be removed with 30 days notice
- Removed numbers can be ported to individual accounts
- Early termination fees may apply within first 12 months
- Minimum of 2 lines must remain to maintain family plan status
Data Boost Options
If family exceeds shared data pool, the following boost options are available:
| Data Boost Amount | Price | Validity |
|---|---|---|
| 10GB | $15 | Current billing cycle |
| 25GB | $30 | Current billing cycle |
| 50GB | $50 | Current billing cycle |
Terms and Conditions
- Primary account holder is legally responsible for all charges
- All lines must remain active to maintain family plan pricing
- Removing lines below 2 services converts to individual plans
- Data pool resets monthly and does not roll over
- Fair use policy applies to unlimited plans
- Parental control features require compatible devices and OS versions
- Location tracking requires consent from tracked individual
- International roaming charged separately per line
- Device payment plans available separately for each line
- Early termination fees apply if contract cancelled within minimum term
Common Customer Questions
Q: Can I set individual data limits for each family member?
A: Yes, through the family management app you can set data caps for each line. When a line reaches its cap, data can be restricted or slowed depending on your settings.
Q: What happens if one family member uses all the data?
A: You can set individual line limits to prevent this. If the shared pool is exhausted, all lines will have data speeds reduced unless a data boost is purchased.
Q: Can adult family members have their own login access?
A: Yes, adult family members can have sub-account access to view their own usage, but the primary account holder retains full administrative control.
Q: What happens when a child turns 18?
A: The child can remain on the family plan or transition to their own individual account. They can port their number to a new account without penalty.
Sales Strategies
- Calculate total family savings compared to individual plans
- Emphasize simplified billing and account management
- Highlight parental control features for families with children
- Demonstrate the mobile app's family management capabilities
- Show how data sharing eliminates waste from unused allowances
- Discuss flexibility to add lines as family needs change
- Mention peace of mind from usage monitoring and location features