Student Promotion
Promotion Overview
[Brief description of the promotion, its purpose, and key value proposition - 2-3 sentences]
Promotion Period
- Start Date: [Date]
- End Date: [Date or "Ongoing"]
- Available Channels: [Online, retail stores, telesales, etc.]
- Contract Length: [Required commitment period]
Plan Details
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Light User Plan |
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Moderate User Plan |
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Heavy User Plan |
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Unlimited Student Plan |
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Additional Benefits Across All Plans
- Valid student ID required for verification
- Data rollover for unused data (up to 3 months)
- Study break pause option available once per year
- Free WiFi access at participating campus locations
- No lock-in contracts - month-to-month flexibility
- Student pricing valid while enrolled
Promotion Period and Eligibility
The Student Data Usage Promotion is available year-round to help students stay connected throughout their academic journey. This ongoing promotion recognizes that different students have different data needs based on their study habits, course requirements, and lifestyle preferences.
Who Can Apply
- Full-time and part-time students at accredited universities, colleges, and TAFE institutions
- Domestic and international students studying in Australia
- Students aged 18 and over (parental consent required for under 18)
- Postgraduate students including Masters and PhD candidates
- Students enrolled in diploma and certificate programs at registered training organizations
Required Documentation
- Current student ID card with visible expiry date
- Official enrollment letter issued within last 3 months
- Proof of identity (driver's license or passport)
- Proof of current residential address
Understanding Your Data Usage Needs
Choosing the right plan depends on how you use your mobile device. Use this guide to help determine which student plan tier best matches your needs:
Light User Plan (20GB) - Best For:
- Students who primarily use WiFi on campus and at home
- Basic social media scrolling (Instagram, Facebook, Twitter)
- Messaging apps like WhatsApp, Messenger, and iMessage
- Checking emails and light web browsing
- Occasional photo uploads and video watching
- Estimated usage: 30 minutes to 1 hour daily mobile data use
Moderate User Plan (50GB) - Best For:
- Students who stream music during commutes and study sessions
- Regular video streaming on YouTube, Netflix, or similar platforms (standard definition)
- Frequent social media use with photo and video sharing
- Video calls with family and friends (occasional)
- Online research and downloading course materials
- Estimated usage: 2-3 hours daily mobile data use
Heavy User Plan (100GB) - Best For:
- Students who stream HD video content regularly
- Mobile gaming enthusiasts (online multiplayer games)
- Content creators uploading photos and videos frequently
- Regular video conferencing for online classes
- Students with limited home WiFi who rely heavily on mobile data
- Downloading large files, presentations, and research papers
- Estimated usage: 4-6 hours daily mobile data use
Unlimited Student Plan - Best For:
- Students who never want to worry about data limits
- Heavy streamers who watch HD/4K content on the go
- Students using mobile data as primary internet source
- Remote learning students attending multiple online classes daily
- Those who frequently travel between home and campus
- Content creators and influencers managing social media accounts
- Estimated usage: Unlimited without speed restrictions
Support and Customer Service
Student plan customers receive dedicated support channels:
- Student Support Line: 1800-STUDENT (priority queue, shorter wait times)
- Live Chat: Available 7am-11pm daily via website and mobile app
- Email Support: Response within 24 hours
- Campus Representatives: Visit participating campuses during orientation weeks
- Online Portal: Self-service account management 24/7
- Social Media: Support via Facebook Messenger and Twitter DM
Terms and Conditions Summary
- Valid student verification required at sign-up and annually thereafter
- Student pricing applies only during verified enrollment period
- Fair use policy applies to unlimited plans (no speed caps under normal use)
- International minutes to selected countries only, full list available online
- Music streaming benefit requires separate sign-up with partner services
- Device protection includes standard excess fees per claim
- Free tablet offer requires 24-month contract commitment
- Study break pause available once per 12-month period
- Campus WiFi access subject to location availability
- Prices may increase after initial contract period with 30 days notice
FAQ
- What is the eligibility criteria for the promotion?
Full-time and part-time students at accredited universities, colleges, and TAFE institutions, domestic and international students studying in Australia, students aged 18 and over (parental consent required for under 18), postgraduate students including Masters and PhD candidates, and students enrolled in diploma and certificate programs at registered training organizations. - What documentation is required to apply for the promotion?
Current student ID card with visible expiry date, official enrollment letter issued within the last 3 months, proof of identity (driver's license or passport), and proof of current residential address. - What are the additional benefits across all plans?
Valid student ID required for verification, data rollover for unused data (up to 3 months), study break pause option available once per year, free WiFi access at participating campus locations, no lock-in contracts - month-to-month flexibility, and student pricing valid while enrolled. - What support channels are available for student plan customers?
Student Support Line (1800-STUDENT), Live Chat (available 7am-11pm daily via website and mobile app), Email Support (response within 24 hours), Campus Representatives (visit participating campuses during orientation weeks), Online Portal (self-service account management 24/7), and Social Media (support via Facebook Messenger and Twitter DM). - What are the terms and conditions of the promotion?
Valid student verification required at sign-up and annually thereafter, student pricing applies only during verified enrollment period, fair use policy applies to unlimited plans, international minutes to selected countries only, music streaming benefit requires separate sign-up with partner services, device protection includes standard excess fees per claim, free tablet offer requires 24-month contract commitment, study break pause available once per 12-month period, campus WiFi access subject to location availability, and prices may increase after initial contract period with 30 days notice.