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Summer Mobile Deal Promotion

Summer Mobile Deal Promotion

Promotion Overview

The Summer Mobile Deal offers customers exceptional value on our premium mobile plans with bonus data and device discounts. This limited-time promotion is designed to attract new customers and reward existing customers who upgrade their plans during the summer season.

Promotion Period

  • Start Date: December 1, 2025
  • End Date: February 28, 2026
  • Available Channels: Online, retail stores, telesales

Eligible Plans and Benefits

Plan Type Standard Data Bonus Data Total Data Device Discount
Essential Plan 20GB +10GB 30GB $100 off
Premium Plan 50GB +25GB 75GB $200 off
Ultimate Plan 100GB +50GB 150GB $300 off

Customer Eligibility

  • New customers signing up for 24-month contracts
  • Existing customers upgrading to a higher tier plan
  • Existing customers adding a new service line
  • Port-in customers from other carriers (with proof of current service)

Device Discount Details

Device discounts apply to selected premium smartphones and are processed as an upfront credit at point of sale. The discount is automatically applied when customers choose an eligible plan with a device purchase.

Eligible Devices Include:

  • Latest flagship smartphones from major manufacturers
  • Mid-range devices with 5G capability
  • Selected tablets when purchased as companion devices

Terms and Conditions

  • Bonus data is valid for the first 12 months of the contract
  • Early termination fees apply if contract is cancelled before 24 months
  • Device discount cannot be combined with other device offers
  • Bonus data promotion can be combined with loyalty discounts
  • Standard network coverage and fair use policies apply
  • Offer subject to availability and may be withdrawn at any time

How to Process the Promotion

  1. Verify customer eligibility in the CRM system
  2. Select the appropriate plan tier for the customer's needs
  3. Apply promotion code "SUMMER2026" in the order management system
  4. Confirm bonus data allocation appears on the account summary
  5. Process device discount at checkout if applicable
  6. Provide customer with promotion confirmation email

Common Customer Questions

Q: What happens to the bonus data after 12 months?
A: After the promotional period, the plan reverts to standard data allowance, but customers can upgrade to maintain higher data levels.

Q: Can I change my plan during the promotion period?
A: Yes, customers can upgrade to a higher tier and maintain the bonus data. Downgrading may result in loss of promotional benefits.

Q: Is the device discount refundable?
A: No, the device discount is applied as a non-refundable credit at purchase. If the device is returned, standard return policies apply.

Sales Tips

  • Emphasize the value of bonus data for streaming, gaming, and remote work
  • Highlight the significant savings on premium devices
  • Use data usage examples to help customers choose the right plan tier
  • Mention the flexibility to upgrade during the contract period
  • Compare total value against competitor offerings
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