Best Practices for Online Banking Security
How can I protect my Online Banking account?
๐น Use a strong password (8-12 characters with uppercase, lowercase, numbers & symbols)
๐น Enable Two-Factor Authentication (2FA) for extra security
๐น Do not share your OTPs, passwords, or account details
๐น Log out after each banking session
๐น Update your mobile banking app regularly
What are safe practices when using public Wi-Fi for banking?
- Avoid logging in to Online Banking on public networks
- Use a VPN (Virtual Private Network) for secure browsing
- Always type in the Maybank website manually instead of clicking on links
What should I do if I receive a call from someone claiming to be from Maybank?
- Do not provide any sensitive information (OTP, password, PIN)
- Hang up immediately if the caller pressures you for information
- Call Maybank directly at 1800-MAYBANK (1800-629 2265) to verify the legitimacy of the call