How Maybank Protects Customers

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What security measures does Maybank use to protect my banking transactions?

Maybank employs multi-layered security features, including:
🔐 128-bit Secure Sockets Layer (SSL) encryption to protect your data
🔑 Multi-Factor Authentication (MFA) using OTPs for login & transactions
📲 Secure verification via SMS OTP or digital tokens
🛡️ Fraud monitoring systems that detect unusual transactions

What is Maybank Secure2u and how does it protect me?

Secure2u is a security feature in the Maybank SG app that provides enhanced transaction authorization.

Instead of SMS OTPs, approvals are done via Secure2u notifications
Transactions require biometric authentication or passcodes for added security
Only one mobile device can be linked to Secure2u per user

Does Maybank send security alerts?

Yes, Maybank sends real-time alerts for:

Unusual login attempts
High-value transactions
Account updates and password resets

If you receive an alert that you did not authorize, contact Maybank immediately.