Reporting Suspicious Activities

What should I do if I suspect fraudulent activity on my account?

If you notice any unauthorized transactions or suspicious login attempts:
📞 Call Maybank Customer Service immediately at 1800-MAYBANK (1800-629 2265)
🔐 Change your password and review your recent transactions
🚫 Do not provide personal information via email, SMS, or calls

How do I report a lost or stolen credit/debit card?

If your Maybank card is lost or stolen:

1. Immediately block your card via the Maybank SG app or call 1800-MAYBANK (1800-629 2265)
2. Request a card replacement through Online Banking or at a Maybank branch
3. Monitor your statements for unauthorized transactions

Can I dispute a fraudulent transaction?

Yes, you can file a dispute by contacting Maybank within 14 days of noticing the transaction.

• Provide details of the fraudulent charge(s)
• Submit any supporting evidence (e.g., email confirmations)
• Maybank will investigate and update you on the resolution