Skip to main content

 
CXone Expert Clone Site 216

General FAQ

Troubleshooting & Repairs

When systems falter, a structured troubleshooting approach minimizes downtime and ensures safe, lasting repairs. This guide covers three key areas:

1. Common dsfuiasdfiysdiufRefrigerant Issues

A. Diagnosing Low-Charge vs. High-Pressure Conditions
B. Locating and Repairing Refrigerant Leaks
  • Visually inspect all joints, valves, and brazed connections
  • Use electronic leak detector or ultrasonic sniffer around fittings
  • Apply soapy water or fluorescent dye as a secondary check
  • Repair: re-braze joints under nitrogen purge or replace O-rings/seals
C. Safe Recovery and Recharge Procedures
  • Always recover refrigerant into a DOT-approved cylinder—never vent to atmosphere
  • Weigh refrigerant in and out to confirm full recovery and correct recharge
  • Evacuate system to ≤ 500 microns before recharging
  • Charge by weight or fine-tune using superheat/subcooling targets

2. Failing Components & What to Replace

A. Recognizing Motor, Compressor & Fan-Failure Symptoms
  • Motor/Compressor
    • Burnt odor or discolored terminal box
    • High amp draw or failure to start
    • Unusual vibration or noise
  • Fan/Blower
    • Noisy or grinding bearings
    • Imbalanced or bent fan blades
    • Intermittent operation under load
B. Sourcing the Right OEM Parts vs. Aftermarket
  • OEM Parts: Guaranteed fit, full manufacturer warranty, exact spec match
  • Aftermarket Parts: Cost savings, but verify performance ratings, materials, and compatibilities
  • Always cross-reference part numbers and consult manufacturer bulletins
C. Step-by-Step Motor/Compressor Swap
  • Lockout/tagout electrical supply and verify zero voltage
  • Recover refrigerant and isolate service valves
  • Disconnect electrical leads, refrigerant lines, and mounting bolts
  • Install new unit: torque bolts per spec, braze lines under nitrogen purge, reconnect wiring with ferrules
  • Evacuate, leak-test, and recharge before restoring power

3. Intermittent & Electrical Faults

A. Using a Multimeter to Trace Open Circuits & Shorts
  • Set meter to continuity or resistance mode
  • Check fuses, relays, and safety switches for open circuits
  • Measure insulation resistance on motors and windings
  • Verify line voltage at the unit under load
B. Interpreting Error Codes on Modern Control Boards
  • Consult manufacturer’s code chart—record code and frequency
  • Time-stamp occurrences to correlate with environmental or load conditions
  • Perform targeted tests (e.g., sensor voltage, pressure transducer output) based on code
C. Resetting & Re-Configuring Safety Switches and Sensors
  • Locate tripped float, pressure, or freeze-stat switches and manually reset per panel instructions
  • Clean sensor ports and verify calibration against a handheld meter
  • Adjust setpoints or replace malfunctioning sensors, then confirm operation under test conditions
  • Was this article helpful?