How to Activate my Credit Card
Overview
Before using your new credit card, you’ll need to activate it. This process confirms your identity and ensures the card is securely linked to your account.
Activation Options
You can activate your card using any of the following methods:
✅ Online
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Log in to your online banking account.
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Navigate to ‘Cards’ > ‘Activate Card’.
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Enter the last 4 digits of your card number and expiry date.
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Confirm your identity if prompted (e.g., SMS code).
๐ฑ Mobile App
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Open the mobile banking app.
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Go to the ‘Cards’ section.
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Tap ‘Activate Card’ and follow the prompts.
๐ Phone
Call our automated activation line on 1300 123 456 (available 24/7).
You’ll need your card number and date of birth.
Things to Remember
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You must be the primary cardholder to activate the card.
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Supplemental or secondary cardholders must activate their own card using the same process.
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Your card cannot be used until it is activated.