Home Broadband Plans Overview
Home Broadband Plans Overview
Summary
Our home broadband plans deliver high-speed fiber and cable internet with speeds ranging from 100 Mbps to 2 Gbps. All plans include unlimited data, free WiFi router, and professional installation.
Fiber Broadband Plans
Fiber 100 ($39/month)
- Download speed: Up to 100 Mbps
- Upload speed: Up to 100 Mbps (symmetric)
- Ideal for: 1-2 users, browsing, streaming HD video
- Contract: 12 or 24 months
- Free WiFi 6 router (rental included)
- Professional installation included
Fiber 500 ($59/month)
- Download speed: Up to 500 Mbps
- Upload speed: Up to 500 Mbps (symmetric)
- Ideal for: 3-5 users, 4K streaming, online gaming, video calls
- Contract: 12 or 24 months
- Free WiFi 6 router with mesh extender option
- Professional installation included
- Includes basic cybersecurity suite
Fiber 1Gig ($79/month)
- Download speed: Up to 1 Gbps (1000 Mbps)
- Upload speed: Up to 1 Gbps (symmetric)
- Ideal for: 5+ users, heavy streaming, gaming, large file transfers, smart home
- Contract: 24 months
- Free WiFi 6E router with 1 mesh extender included
- Priority technical support
- Advanced cybersecurity suite included
- Static IP available (additional $10/month)
Fiber 2Gig ($119/month)
- Download speed: Up to 2 Gbps (2000 Mbps)
- Upload speed: Up to 2 Gbps (symmetric)
- Ideal for: Power users, 8+ devices, multiple 4K streams, work from home professionals
- Contract: 24 months
- Free WiFi 6E mesh system (router + 2 extenders)
- Premium technical support with priority service
- Advanced cybersecurity suite with parental controls
- Free static IP address
- Free first service call
Cable Broadband Plans (Non-Fiber Areas)
Cable 200 ($49/month)
- Download speed: Up to 200 Mbps
- Upload speed: Up to 20 Mbps
- Ideal for: Areas without fiber coverage, 2-4 users
- Contract: 12 months
- Free cable modem and WiFi router
Cable 400 ($69/month)
- Download speed: Up to 400 Mbps
- Upload speed: Up to 40 Mbps
- Ideal for: Areas without fiber coverage, 4-6 users
- Contract: 24 months
- Free DOCSIS 3.1 modem and WiFi 6 router
Plan Comparison Table
| Plan | Download Speed | Upload Speed | Monthly Fee | Contract | Best For |
|---|---|---|---|---|---|
| Fiber 100 | 100 Mbps | 100 Mbps | $39 | 12/24 months | Light users |
| Fiber 500 | 500 Mbps | 500 Mbps | $59 | 12/24 months | Families |
| Fiber 1Gig | 1000 Mbps | 1000 Mbps | $79 | 24 months | Heavy users |
| Fiber 2Gig | 2000 Mbps | 2000 Mbps | $119 | 24 months | Power users |
| Cable 200 | 200 Mbps | 20 Mbps | $49 | 12 months | Non-fiber areas |
| Cable 400 | 400 Mbps | 40 Mbps | $69 | 24 months | Non-fiber areas |
Key Features Across All Plans
- Unlimited data - no caps or throttling
- Free professional installation (normally $99)
- Free WiFi router (rental value $10/month)
- No setup or activation fees
- 24/7 technical support
- Self-service portal for troubleshooting and account management
- IPv6 support
Optional Add-Ons
- Additional mesh WiFi extenders: $10/month per unit or $149 outright purchase
- Advanced cybersecurity (for Fiber 100/500): $5/month
- Premium technical support (for Fiber 100/500/1Gig): $8/month
- Static IP address (for Fiber 100/500/1Gig): $10/month
- Whole-home WiFi guarantee service: $15/month (guarantees coverage or free extenders)
Bundle Discounts
- Mobile + Broadband bundle: $10/month discount on broadband when combined with Premium or Unlimited mobile plan
- Multi-service discount: $5/month additional discount when adding home phone service
- Loyalty discount: Existing customers 2+ years receive $5/month discount on upgrade
Important Notes
- Speeds are "up to" and may vary based on network conditions and equipment
- Fiber availability subject to address check - not available in all areas
- Early termination fee applies: $15 per month remaining on contract
- Installation appointment required, typically within 3-5 business days
- Customer must be present during installation (2-4 hour window)
- Building/landlord approval may be required for installation
Related Articles
- Broadband Coverage Check Process
- Installation Scheduling and Requirements
- WiFi Router Setup Guide
- Broadband Troubleshooting Guide
Effective Date: November 2025 | Version: 1.0 | Target Audience: Sales & Care