Utility Setup Guide (SEWA, DEWA, Internet)
Before moving in, it’s important to activate your utilities so your new Arada home is ready with power, water, and internet. ⚡ This guide will walk you through everything you need to know, whether you're living in Sharjah or Dubai.
๐ Which Utilities Do I Need to Set Up?
- ๐ง Water & Electricity (SEWA or DEWA)
- ๐ก Internet & TV (Etisalat, du, or other providers)
- ๐งพ Optional: Gas connection (in some communities)
๐️ Sharjah Residents – SEWA
SEWA (Sharjah Electricity & Water Authority) handles all utility connections in Sharjah.
๐ Required Documents
- Title deed or tenancy contract
- Emirates ID copy
- Passport copy (non-residents)
- Completed SEWA application form
๐ Apply Online
Visit SEWA Online Portal and follow the steps under "New Connection."
๐ณ Typical Fees
- Security deposit (AED 1,000–2,000 depending on unit type)
- One-time connection fee (AED 300–500)
๐️ Dubai Residents – DEWA
DEWA (Dubai Electricity & Water Authority) manages utilities in most Dubai communities.
๐ Required Documents
- Title deed or Ejari certificate
- Passport & Emirates ID
- DEWA application reference number (for developers)
๐ Apply Online
Visit DEWA Portal and select “Move In” to apply for a new connection.
๐ณ Typical Fees
- Security deposit (AED 2,000 for apartments, AED 4,000 for villas)
- Activation fee: AED 130–200
๐ถ Internet & TV Setup
Most Arada homes are pre-wired for major telecom providers:
What You’ll Need:
- Emirates ID
- Tenancy contract or title deed
- Preferred plan selection (data, speed, channels)
You can apply online or visit a provider store nearby. Installation is usually completed within 3–5 working days.
❓ Frequently Asked Questions
How long does utility activation take?
It typically takes 1–3 working days after submitting all required documents and fees.
Do I need to be present during setup?
Yes — you (or someone you authorize) should be present during meter installation or inspections.
Can Arada handle this for me?
While Arada can guide you, utility connections are handled directly with SEWA, DEWA, or telecom providers.
Are there monthly service charges?
Yes — based on your consumption. Internet plans also have monthly fees depending on your selected package.
What if I don’t receive a bill?
You can view and pay your bills via the SEWA or DEWA mobile apps or web portals.
๐ฆ Just moved in? Be sure to review your Moving In Checklist and explore your Smart Home Features.