Application Process and Timelines

Q: What is the timeframe required to obtain a NOC?
A:

• Soft landscaping and external painting: Processed within 2 working days.
• Minor and major works: Processed within 3 working days after submitting all required documents, provided they comply with guidelines.

Q: How do I know if my NOC request has been approved?
A: You will receive an email notification, and the NOC can be downloaded from the community portal.

Q: What’s the next step after obtaining the NOC?
A: Share the NOC with your contractor to obtain the necessary access permit. For major works, contractors may also need DM/DDA approval before starting.

Q: Can I add additional works or make changes to my approved plan?
A: No, modifications to approved plans are not allowed. You must apply for a new NOC for any changes.

Q: Can I renew my NOC if the modification works are not completed?
A: Yes, you can renew your NOC online via the community portal.