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CXone Expert Clone Site 216

Account Management - Existing Customer Services

Account Management Resources

Account Optimization:

??? Performance Review: Quarterly business outcome assessment

??? Configuration Updates: Modify settings, users, and permissions

??? Capacity Planning: Scale resources based on growth projections

??? Best Practices: Industry-specific optimization recommendations

Service Management:

??? Add/Remove Users: Instant user provisioning and de-provisioning

??? Feature Activation: Enable additional platform capabilities

??? Integration Support: Connect with existing business systems

??? Custom Configuration: Tailor platform to specific workflows

Strategic Planning:

??? Roadmap Review: Align platform evolution with business goals

??? ROI Analysis: Measure and maximize platform value

??? Expansion Planning: Growth strategy and timeline development

??? Change Management: Support for organizational transitions

Your Account Team:

??? Dedicated Account Manager: Your primary business contact

??? Customer Success Manager: Proactive optimization support

??? Technical Account Manager: Advanced configuration expertise

??? Account Management: 1-800-ACCOUNT-MGR

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