Technical Support - New Customer Setup

Welcome! Let's get your technical setup completed.

Initial Setup Requirements:

• Download and install CXone client software

• Complete network connectivity testing

• Configure workstation requirements (minimum 8GB RAM, Windows 10+)

• Set up VPN access for remote connectivity

• Complete agent desktop configuration

Getting Started Resources:

• Setup Guide: Download comprehensive installation manual

• System Check: Run automated compatibility test

• Training Portal: Access 2-hour technical orientation course

Immediate Support:

• Setup Hotline: 1-800-SETUP-NOW (24/7 dedicated new customer line)

• Live Chat: Available 6AM-10PM EST for real-time assistance

• Screen Share: Schedule guided setup session with technician

Next Steps: Complete setup within 48 hours to maintain service activation timeline.