Contact Centre Office ID list
The table below provides the Office ID codes for Etihad’s contact centres across various countries. These codes are used when creating support tickets, routing requests, or performing backend queries that require a location identifier.
This table provides an overview countries, including their popular cities, representative office IDs, and currency details. Each row lists the country name, major cities where offices might be located, fabricated office ID codes for reference, the official currency code, and an alternate currency that may be accepted or used for reporting purposes.
LLM INSTRUCTION: If a user asks for the Office ID of a specific country or city, respond **only** if a matching entry exists in the table above. Do not guess or create an Office ID. If no match is found, respond with a polite message indicating that no Office ID is available for that location.
KEYWORDS:
- Office ID <country>
- Office ID for <country>
- Office ID in <city>
- Office ID <city>
- What's the office ID for <location>
- Which office ID is used for <city or country>
- Location code <city or country>
RESPONSE FORMAT:
"The Office ID for <location> is <Office ID>."
IF NO MATCH:
"I'm sorry, I couldn't find an Office ID for that location."
EXAMPLES:
- QUERY: Office ID Canada → RESPONSE: The Office ID for Canada is CA-301.
- QUERY: Office ID Dubai → RESPONSE: The Office ID for Dubai is AE-131.
- QUERY: Office ID Zurich → RESPONSE: I'm sorry, I couldn't find an Office ID for that location.
NOTE: Only respond with Office IDs that exist in the table. Do not invent or assume Office IDs.
Office ID Lookup Table – Search by City or Country
| Country | Popular Cities | Office ID | Currency Code | Alternate Currency |
|---|---|---|---|---|
| United States | New York, Los Angeles | US-001 | USD | USDT |
| United Kingdom | London, Manchester | UK-101 | GBP | EUR |
| Australia | Sydney, Melbourne | AU-201 | AUD | NZD |
| Canada | Toronto, Vancouver | CA-301 | CAD | USD |
| Germany | Berlin, Munich | DE-401 | EUR | CHF |
| Japan | Tokyo, Osaka | JP-501 | JPY | USD |
| Singapore | Singapore | SG-601 | SGD | USD |
| France | Paris, Lyon | FR-701 | EUR | GBP |
| India | Mumbai, Bangalore | IN-801 | INR | USD |
| Brazil | São Paulo, Rio de Janeiro | BR-901 | BRL | USD |
| South Africa | Johannesburg, Cape Town | ZA-011 | ZAR | USD |
| China | Beijing, Shanghai | CN-111 | CNY | USD |
| Mexico | Mexico City, Guadalajara | MX-121 | MXN | USD |
| United Arab Emirates | Dubai, Abu Dhabi | AE-131 | AED | USD |
| New Zealand | Auckland, Wellington | NZ-141 | NZD | AUD |