Understanding Your WeWork Invoice
WeWork invoices are generated monthly and cover your membership fees, any additional charges, and applicable taxes. This article explains each section of the invoice and how to access your billing history.
Invoice Schedule
- Invoices are generated on the same date each month, aligned to your membership start date.
- Payment is typically due on the invoice date (auto-pay) or within a specified number of days if paying manually.
- You will receive an email notification when a new invoice is available.
Invoice Sections Explained
| Section | What It Covers |
|---|---|
| Membership Fee | Your base monthly charge for your current plan and office/desk type |
| Additional Services | Room bookings beyond your credit allocation, extra printing, phone lines, etc. |
| Credits Applied | Any account credits applied to reduce the total due |
| Taxes | Applicable local taxes (GST, VAT, sales tax) based on your building location |
| Total Due | The amount charged to your payment method on the due date |
Accessing Your Invoices
- Open the WeWork app or go to members.wework.com.
- Navigate to Account > Billing.
- Select any invoice to view or download a PDF copy.
Common Invoice Questions
Why is my invoice higher than usual?
Check the Additional Services section for room booking overages or one-time charges. If you recently upgraded your plan or added team members, the prorated difference will appear on the next invoice.
Why does my invoice show a partial month charge?
If your membership started or changed mid-cycle, WeWork prorates charges to align with your billing date going forward.
I see a charge I do not recognise
Contact WeWork Support via the app or at support.wework.com with your invoice number. The team can provide a line-item breakdown.