Work From Home

Overview

Working from home (WFH) is a flexible work arrangement that allows employees to perform their job duties outside of the traditional office environment. Whether full-time, hybrid, or ad hoc, this guide outlines expectations, best practices, and how to stay productive and connected while working remotely.

1. Eligibility & Arrangements

Working from home is subject to manager approval and team requirements. WFH may be:

• Regular (e.g., 2–3 days per week)

• Occasional (e.g., ad hoc or due to personal circumstances)

• Fully remote (for designated roles only)

Speak with your manager or HR if you are unsure whether you are eligible for regular WFH.

2. Expectations While Working Remotely

When working from home, you are expected to:

• Be available during your regular work hours

• Attend virtual meetings and respond to messages/emails in a timely manner

• Maintain productivity and meet deadlines as if in the office

• Notify your manager if there are any disruptions to your availability (e.g., power outage, illness)

3. Workspace Setup

To work effectively from home, set up a dedicated workspace that:

• Is quiet, comfortable, and free from distractions

• Has a stable internet connection

• Includes necessary tools: company laptop, headset, webcam, charger, and any role-specific equipment

Tip: Avoid working from bed or couch where possible. Ergonomic chairs and desks are encouraged for long-term health.

4. Cybersecurity & Data Protection

When working remotely, it's crucial to protect company data:

• Use company-approved devices and applications only

• Do not share your screen or device with family or friends

• Connect via the corporate VPN or secure cloud services

• Lock your screen when stepping away

If you suspect a security breach or lose a device, notify IT immediately.

5. Communication & Collaboration

Stay connected with your team:

• Use tools like Microsoft Teams, Slack, Zoom, or email for communication

• Join all scheduled stand-ups, check-ins, and team meetings

• Keep your calendar updated and set a status (e.g., "In a meeting", "Lunch break")

• Be responsive and proactive—working remotely doesn't mean working alone

6. Productivity & Wellbeing Tips

• Set daily goals and take short breaks every 60–90 minutes

• Follow a start and end routine to separate work from personal life

• Dress in comfortable but appropriate clothes—it helps you mentally shift into work mode

• Stay social: don’t hesitate to reach out to your team for casual chats or virtual coffee breaks

• Talk to your manager if you're feeling isolated or overwhelmed

7. Equipment and Support

If you need support to WFH effectively, contact IT or HR. We may be able to help with:

• Loaner equipment (monitors, headsets, etc.)

• Expense reimbursements (e.g., internet, mobile data) – subject to approval

• Workspace allowance (where applicable)

8. Policy & Compliance

• Ensure you’ve read and signed the Remote Work Agreement (if required)

• Follow all company policies as you would in the office, including:

  • Code of Conduct

  • Attendance and leave reporting

  • Confidentiality and data protection policies

FAQs

Q: Can I work from anywhere?
A: Generally, you're expected to work from your home address or a pre-approved location. Working from overseas or shared spaces (e.g., cafes) may require additional clearance.

Q: What if I need a day in the office?
A: Offices remain open for hybrid workers. Coordinate with your manager to ensure desk availability.

Q: How do I report sick leave or time off while WFH?
A: Follow the same process as you would in the office—notify your manager and submit via the HR system