Contact Us FAQ
Can I change my payment date online?
Payment date changes cannot be processed online for security reasons. We can usually accommodate your preferred date. Call us or send us a an email to getintouch@chubb.com
I'm having financial difficulties - what are my options?
We understand financial circumstances can change. We have options available including premium holidays, reduced cover, or payment arrangements. Call us or send us a an email to getintouch@chubb.com
How do I update my bank account for direct debit?
Bank account changes require identity verification for security reasons. Call us or send us a an email to getintouch@chubb.com