Registration
Is there any specific password format to set up my Signing ID credentials?
Yes, follow the UAE PASS app guidelines for creating a secure password when setting up Signing ID credentials.
I don’t have an Emirates ID and/or I am living overseas, can I still register and/or use UAE PASS?
Yes, you can register and use UAE PASS using a GCC ID or passport if you are overseas or don’t have an Emirates ID.
I did not receive the SMS code to activate my mobile ID on UAE PASS. What should I do?
If you don't receive the SMS code, ensure your phone number is correct and try resending the code. If issues persist, contact UAE PASS support.
How can I verify my basic account on UAE PASS?
To verify your basic account, complete the biometric verification process in the UAE PASS app or visit a kiosk for manual verification.
How can I verify my UAE PASS account at a UAE PASS kiosk?
Visit a UAE PASS kiosk, insert your Emirates ID, and follow the steps displayed to complete verification.