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UAE PASS Technical and Login FAQ
Do I need a specific Android or iOS version to use UAE PASS?
Yes, UAE PASS requires specific versions of Android and iOS to function properly. Ensure that your device is updated to the latest compatible version.
Can I use my UAE PASS account on multiple devices?
Yes, UAE PASS allows you to access your account on multiple devices by logging in with your credentials.
What transactions require UAE PASS as a login method?
Many government and private sector services in the UAE require UAE PASS for secure login and authentication.
I am not able to login using UAE PASS. What should I do?
If you encounter login issues, contact UAE PASS support or check for updates to ensure your app and device are compatible.
How do I view my UAE PASS transaction history?
You can view your transaction history by logging into the UAE PASS app and navigating to the transaction history section.
If I have a complaint regarding my UAE PASS account, where can I submit it?
Complaints related to UAE PASS can be submitted through the app's support section or by contacting customer service directly.
Is UAE PASS compatible with all smartphone devices?
UAE PASS is compatible with most modern smartphones, but ensure your device meets the necessary system requirements.
How can I delete a notification?
You can delete notifications directly in the UAE PASS app by swiping or selecting the notification to remove it.
I accidentally archived a notification, how can I get it back?
If you archived a notification, check the archived notifications section or contact support for assistance.
What are the supported mobiles and browsers to use UAE PASS?
UAE PASS supports most modern smartphones and browsers. Check the official website for a list of compatible devices and browsers.
What do I do if I receive an incompatible device notification?
If you receive an incompatible device notification, ensure your device and app are updated to the latest version, or use another compatible device.
Does UAE PASS replace SmartPass/Dubai ID or are they different services?
Yes, UAE PASS replaces SmartPass and Dubai ID, consolidating services into a single, secure platform for digital identity management.
I would like to change my signature image in UAE PASS, how can I do that?
To change your signature image, go to your UAE PASS account settings and follow the steps to update your digital signature.
How do I apply for government services using the UAE PASS app?
Simply log into the UAE PASS app and select the government service you wish to apply for. Follow the steps provided in the app.