How to Record and Manage Your Shows

Recording Basics

Feature	Details	Included in Plan
Storage Capacity	100 hours HD content	Yes
Recording Duration	Up to 6 hours per show	Yes
Retention Period	90 days from recording	Yes
Simultaneous Recordings	Up to 5 channels	Yes
Series Link	Auto-record entire series	Yes
Remote Recording	Via mobile app	Yes

Method 1: Quick Record (While Watching)

1. While watching a show, press the Record button (red button)
2. Choose recording option:
   • Record This Episode: Current show only
   • Record Series: All episodes
   • Record New Episodes: Skip repeats
3. Adjust settings if needed:
   • Start time (can include previous minutes)
   • End time (add padding)
   • Keep until (manual or auto-delete)
4. Confirm recording

Method 2: From TV Guide

1. Press Guide button on remote
2. Navigate to desired show (use arrow keys)
3. Press OK to see options
4. Select "Record"
5. Choose recording type
6. Red dot appears next to scheduled recordings

Method 3: Voice Command

Method 4: Mobile App Recording

Step	Action	Details
1	Open TV+ app	Login with same account
2	Browse TV Guide	Swipe for future shows
3	Tap show	See details and options
4	Press Record	Choose recording type
5	Confirm	Syncs immediately

Setting Up Series Link

1. When to Use Series Link:
   • Regular weekly shows
   • Daily programs
   • Multi-episode documentaries
   • Sport series/tournaments
2. Configuration Options:
   • Record All: Every airing including repeats
   • New Only: First-run episodes only
   • This Timeslot: Same time/day weekly
   • Any Time: Whenever it airs

Advanced Series Settings

Setting	Options	Best For
Episode Limit	Keep 1-10 episodes	Daily shows
Quality	HD preferred or SD only	Managing storage
Channel	Specific or any channel	Shows on multiple channels
Start Early	1-5 minutes before	Live events
End Late	5-30 minutes after	Sports/live shows

Accessing Recordings

• From Home Screen: Select "Recordings" tile
• Quick Access: Press DVR button on remote
• Voice Command: "Show my recordings"
• Mobile App: Bottom nav → Recordings

Recording Library Organization

Playback Controls

Control	Function	Shortcut
Play/Pause	Start or pause playback	OK button
Fast Forward	2x, 4x, 8x, 16x, 32x	Right arrow
Rewind	2x, 4x, 8x, 16x, 32x	Left arrow
Skip Forward	Jump 30 seconds	Up arrow
Skip Back	Jump 10 seconds	Down arrow
Skip Ads	Auto-skip if available	Fast forward

Monitoring Storage Usage

1. Go to Settings → Recording → Storage
2. View storage breakdown:
   • Used: X hours of 100 hours
   • By category (Series, Movies, Sports)
   • Largest recordings
3. Storage indicators:
   • Green: 0-70% used
   • Yellow: 70-90% used
   • Red: 90-100% used

Freeing Up Space

Auto-Delete Settings

Option	Behavior	Recommended For
Delete When Full	Removes oldest watched	Most users
Ask Before Delete	Prompts for confirmation	Important recordings
Never Auto-Delete	Manual only	Selective viewers
Delete After Watch	Auto-remove once viewed	Space conscious

Smart Recording

• Conflict Resolution:
  • Automatically finds alternate airings
  • Prioritizes HD over SD
  • Suggests similar time slots
• Team/League Recording:
  • Record all matches for your team
  • Keyword-based recording
  • Sport-specific options

Protected Recordings

1. Select recording from library
2. Press Options (three dots)
3. Choose "Protect"
4. Protected items:
   • Won't auto-delete
   • Show lock icon
   • Require confirmation to delete

What Cannot Be Recorded

Regional Restrictions

Restriction Type	Impact	Workaround
Geo-blocked	Can't record outside SG	Schedule via app
Time-limited	Expires faster	Watch sooner
Device-limited	Some devices only	Check compatibility

Common Problems

• Recording Failed:
  • Check internet connection during scheduled time
  • Verify channel included in package
  • Ensure storage space available
  • Check for service outage
• Partial Recording:
  • Schedule overrun (live events)
  • Connection interrupted
  • Add padding to future recordings
• Can't Find Recording:
  • Check "All Recordings" view
  • May be under different date
  • Search by show name
  • Check if auto-deleted

Optimal Recording Strategy

• Set 2-minute padding for news/live shows
• Use series link for regular shows
• Review scheduled recordings weekly
• Delete watched content promptly
• Protect important recordings
• Use HD only when needed (uses 2x space)