Keep your family safe with comprehensive parental controls on StarHub TV+. Manage what your children watch, when they watch, and protect them from inappropriate content.
Understanding Parental Controls
Creating a Master PIN
- To access parental controls, press the Home button on your remote then press "OK".
- Navigate to Settings and select Parental Controls then press.
- Choose "Set Up Parental Controls" to begin.
- Create your PIN by entering a 4-digit code, confirming it.
- If you get an error message that says PIN has already been set try using "0000" which is the default PIN.
- When creating your PIN, make sure to choose something memorable but secure that's different from your payment PIN.
- You'll need this code for all future changes to parental controls, so keep it confidential from children.
Setting Up Kids Profiles
Singapore Content Rating
| Rating |
Age Group |
Description |
| G |
All ages |
General viewing, suitable for all ages |
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| PG |
Parental guidance advised |
Parental guidance advised, some content may not be suitable for young children |
| PG13 |
Parents strongly cautioned |
Parents strongly cautioned, may be inappropriate for children under 13 |
| NC16 |
No admission to persons under 16 years of age |
No admission to persons under 16 years of age |
| M18 |
Restricted to adults |
Restricted to adults, not suitable for minors |
| R21 |
Restricted to persons 21 years and over |
Restricted to persons 21 years and ove |
Creating a Kids Profile
- From Home Screen:
- Select profile icon (top right)
- Choose "Add Profile"
- Select "Profile"
- Enter the child's name
- Select age or birthdate
- Customize Settings:
- Choose avatar/theme
- Set content rating limit
- Configure time restrictions
- Select allowed channels
- Content Curation:
- Block specific shows
- Create approved list
- Set language preferences
Content Restrictions
Setting Rating Limits
- Go to Settings → Parental Controls
- Enter Master PIN 6 digits
- Select "Rating Limit"
- Choose maximum allowed rating
- Options for exceeding limit:
- Block Completely: No access
- Request PIN: Allow with PIN
- Notify Only: Alert sent to parent
Channel Blocking
| Blocking Method |
How To |
Best For |
| Individual Channels |
Channel list → Select → Block |
Specific channels |
| Channel Categories |
Block all News, Sports, etc. |
Content types |
| Channel Numbers |
Block range (e.g., 600-699) |
Premium channels |
| Time-Based |
Allow only certain hours |
School nights |
Purchase Controls
Preventing Unauthorized Purchases
- Enable Purchase PIN:
- Settings → Purchases → Require PIN
- Set different PIN from master
- Applies to all transactions
- Purchase Types Controlled:
- Movie rentals
- Premium channel subscriptions
- Pay-per-view events
- App subscriptions
- In-app purchases
Spending Limits
| Limit Setting |
Range |
Reset Period |
| Per Transaction |
$0 - $50 |
Each purchase |
| Daily Limit |
$0 - $100 |
24 hours |
| Monthly Limit |
$0 - $300 |
Calendar month |