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CXone Expert Clone Site 216

Coverage Questions

Am I covered for overseas medical treatment?

  • Emergency overseas treatment: Usually covered
  • Planned overseas treatment: Requires pre-approval
  • Coverage limits may differ from local treatment
  • Keep all original receipts and medical reports

What is deductible and co-insurance?

  • Deductible: Amount you pay before insurance coverage starts
  • Co-insurance: Percentage you pay after deductible
  • Example: $3,000 deductible + 10% co-insurance means you pay first $3,000, then 10% of remaining bill

Are pre-existing conditions covered?

  • Declared conditions: May be covered with waiting period or exclusion
  • Undeclared conditions: Not covered and may void policy
  • Review your policy schedule for specific exclusions

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