Policy Servicing

How do I update my contact details?

Update your details through:

• Nice+ app under "Profile Settings"
• Online portal "Update Details" section
• Download and submit the "Change of Particulars" form
• Call our hotline
• Visit any branch with your NRIC

I lost my policy document. How do I get a replacement?

• Download instantly from Nice+ app
• Request via online portal (PDF will be emailed)
• Call hotline for physical copy (mailing fee may apply)
• Collect from any branch

How do I add/change my beneficiary?

• Complete the "Nomination of Beneficiaries" form
• Submit via Nice+ app, email, or branch
• Both policyholder and witness signatures required
• Changes take effect within 3 working days